Swinging for the green
Harnessing utility and a personal touch
TaylorMade had already made its name as a leading innovator in golf equipment, but as category growth stalled, the new product race intensified.
Here’s how we helped TaylorMade maintain its standing as the top name in golf.
Challenge
Dominating the Market
As a new Spring sales season ramped up, a slew of critical new product launches – and TaylorMade’s status as a market leader – hung in the balance. TaylorMade needed to fend off a host of challenger brands by reasserting its leadership position and energizing its connection with golfers.
Insights
A Digital Revolution
As a leader in product innovation, TaylorMade required a digital presence to match. The previously untapped opportunity to translate digital into valuable utility could provide an edge to drive sales, connect with customers and leave the competition behind.
HELPING THE HANDICAP
In the fickle category of golf equipment, market leader TaylorMade needed to engage golfers with utility that would help improve their game.
SO ADVANCED, IT’S SCARY
Some equipment is so innovative, the learning curve required to use it properly is intimidating. Groundbreaking new clubs like the R1 Driver would sell big, then often wind up sitting unused in golf bags.
GETTING A HANDS-ON GRIP
Because premium golf equipment is a high-involvement purchase, golfers are generally unlikely to purchase these products without trying them out first.
Solution
Connecting online and on the links
Amp created a connected, digital ecosystem for TaylorMade where every touch point was designed to evoke the tactile in-store experience of handling the equipment up close. This not only drove users towards retail, but also underscored TaylorMade’s innovation through interactions that were as streamlined and sophisticated as the products themselves.
Product Experience Pages: Showcasing Innovation
We overhauled TaylorMade’s product experience pages to transform what were once simple, no-frills retail pages into robust product showcases.
Content
Digital Display Product Campaigns: Sophisticated Brand-Building
We jettisoned TaylorMade’s existing print-oriented banners to create display ads that evoke the style and sophistication of the products. These drive consumers to the website and digital experience pages – and, ultimately, to purchase.
Product Experience Videos: Flight Control
Select product experience pages also include interactive video features that allow each golfer to determine the potential benefit a specific piece of equipment will have on his or her individual swing.
DEVELOPMENT
Website Responsive Redesign: A Bolder, Cleaner Experience
Our comprehensive redesign of TaylorMade.com introduces new visual and experiential elements to the site that are more closely aligned with the brand than its predecessor.
A cleaner navigation offers a better browsing experience, while bigger, bolder visuals contributed to a more compelling aesthetic.
DEVELOPMENT
Responsive Redesign: Enhanced for Every Screen
Recognizing the mobility of active golfers, we prioritized a mobile-friendly responsive design makeover designed to engage visitors from desktop to putting green – and everywhere in between.
DEVELOPMENT
Responsive Redesign: Extending Across Multiple Brands
The redesigned site also takes into consideration TaylorMade’s place within the larger Adidas family, doing so with such effectiveness that its templates were eventually utilized across all Adidas Golf brands.
DEVELOPMENT
Rich Media: Integrated Experiences
To better connect the physical golf world to TaylorMade’s digital ecosystem and reduce audience fragmentation across the web, we embedded streaming off-site product announcements into the TaylorMade homepage, essentially creating contextual day-long product campaigns.
DEVELOPMENT
Mobile App: R1 Tuner
For TaylorMade’s groundbreaking top-of-the-line driver, we developed an app so innovative it became a part of the product itself. The R1 mobile tuning app helps golfers tune the club in real time, on the golf course, which became a key selling point in the product marketing.
The app also helps extend marketing efforts by allowing users another opportunity to browse the full range of TaylorMade products from anywhere.
ECOSYSTEM
Platform Planning
To implement this platform, we prioritized journey touch points, established channel roles and focused resources where Taylormade could achieve its greatest impact.
Our connected ecosystem helped TaylorMade string together a series of successful product launches, highlighted by the debut of our R1 mobile tuning app, that kept users engaged longer and more meaningfully than ever.
+ 50K
Mobile App Downloads
+4.5 Stars
Golfers Agree on Usefulness of the App
Review
Snapshot
“Taylormade has done well by providing this app to hepl players get the best out of their new wonderful driver.” –App Store User: two_under_par, 02/12/15